The most time and cost effective way of giving better service to your customer

Maximise Opportunity & Build Customer Accounts

Course Overview

Building opportunity with existing customers is the route of least resistance. It is the most time and cost effective way of giving your targets and confidence a boost.

By unlocking the extra potential in each sale, call or visit, you can not only give a better service to your customer, you can also make each interaction more profitable for your organisation.

Whether you are looking for a more profitable sale, 'buy in' to a concept or service or to enhance your relationship with Key Accounts, this course is ideal for giving you the no-nonsense tools and knowledge to help you succeed.

In this course you will:

Discover the soft approach to up and across selling and service promotion

Learn the questions that unlock hidden potential

Create existing customer marketing campaigns

Learn how to make every call count

Understand how to become more valuable to your existing customers

Create quick wins for your self and for your customers

Discover how to build a mutually beneficial relationship

This course is ideal for:

Face to face salespeople

Telesales advisors

Order takers

Retail sales assistants

Companies wishing to incorporate sales with their service or order taking process

Key account managers

Business development managers

Sole traders

Start up businesses

Give yourself the competitive edge NOW!

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