What's so different about us?
We deliver results, not just training and coaching
Our job isn't complete until you see the benefits of our training, coaching or consultancy. To achieve this we provide detailed action plans with measured outcomes and markers
Our trainers are practitioners which means they regularly perform the tasks they train
Our Investors in People Gold award proves that we know how to support people to succeed and develop.
But don't take our word for it! Here's what some of our recent clients had to say about us
Ian Buckley Managing Director - Prima Software UK & Ireland
Since our first Sales and Marketing sessions with Dawn, back in 2016, we have grown our renewable revenue by over 80%.
Dawn's training helped our entire management team understand our customers and prospects on a completely different level, her straight talking and engaging style were brilliant match for our 'personality' and she feels like a part of your company when leading the sessions with the team.
Last year, we engaged Dawn to help us define our company mission, vision and values. This was an incredibly difficult task for us as a management team to get down on paper what was in our heads. Dawn understood how we felt and provided theory and mentoring sessions to help us identify, with clarity exactly what we stand for.
Throughout all of our training projects and still to this day, Dawn provides an open door for us to contact her with any questions or to seek advice, she really does feel like a mentor who understands our business personally.
Sam Campkin Managing Director - CHC Waste Management
It is with great pleasure that I recommend Dawn Roberts and her company Outperform.
Dawn is a great trainer who went out of her way to understand what we do as a company as well as the current sales approach that my employees work to, in order to align her training accordingly. Furthermore, Dawn has an innovative mind and is quick to assess more efficient manners for completing sales tasks and easily adapted her training to our business in order to make it personal for us.
I highly recommend Dawn and Outperform for all your Sales Techniques TrainingI highly recommend Dawn and Outperform for all your Sales Techniques Training Furthermore, Dawn has an innovative mind and is quick to assess more efficient manners for completing sales tasks and easily adapted her training to our business in order to make it personal for us.I highly recommend Dawn and Outperform for all your Sales Techniques Training
Julie Williams Operations Manager – Qioptic, An Excelitas Technologies Company
I have known and worked with Dawn for many years now. I originally met her to have One to One Management coaching. Once our first session was organised. I was immediately comfortable with Dawn's assuring and supportive manner. She allows you to feel relaxed and to be confident in opening up to her to allow a positive outcome from all her coaching sessions. I personally felt these sessions with Dawn helped improve my confidence and expand on my Management skills.
When I was asked recently to support a Professional Women's Network for Qioptiq, St Asaph. I knew Dawn would be the ideal person to give an enlightening and interesting presentation. Dawn's suggestion was on "Building Self Confidence and Expanding your comfort zone" The session was very well received by all the ladies who attended. They found the content interesting and relevant. They also found Dawn engaging and informative. After the session many of the ladies informed me that they would definitely be using some of Dawn's Tips/ Suggestions in the future to help with their own confidence issues.
I would like to thanks Dawn again for visiting us again in Qioptiq St Asaph and would certainly recommend her to anyone interested in working with her in the future.
Jane Couper Managing Director - Appollo Healthcare
I have worked with Dawn for several years, in her capacity as a trainer, consultant and business coach. She is unique in her ability to come into a business, have an impact on every area and leave it in a better place. She is an expert in helping a business understand what culture is, what they want their business stand for then engage and align people with this culture, ultimately driving results. She leads everyone on a journey and can take any business from good to great.
I would recommend Dawn to any business owner / MD in their quest to be amazing, regardless of what market they are in.
Teleri Davies – Aberinnovation
Dawn delivered a fantastic and motivational ‘Sales & Customer Service’ workshop for AberInnovation’s Productivity Accelerator. The cohort of start-up organisations looking to scale up their new business took away pragmatic and expert advice which was delivered compellingly by Dawn. Highly recommended service.
