Dawn Roberts - Managing Director & Principal Trainer

A qualified Trainer, Coach and Senior Manager, Dawn has worked in the field of Customer Service and Sales for many years, including for the UK's Market Leading Healthcare Provider, operating at all levels. This culminated in the role of National Training Manager for a workforce of 700+ across 3 sites. Her dedication and passion for the customer inspires her innovative training and management solutions. 

Dawn helps companies and individuals fall in love with their products, services and their customers. Her passion for helping people to reach their true potential and her knack for simplifying training concepts ensures that her training and coaching clients absorb new skills and reach higher levels of achievement quickly and easily. Valued as someone who approaches every task with a commitment to quality outputs and tangible results, Dawn ensures each solution is tailor made and exactly matches the needs of her customer. She displays energy, drive and passion in abundance and people that work with her can't help being affected by her positive and motivating manner. She has a fast, creative mind and is recognised for solutions that add value to any business.

Dawn designs and delivers Training and Coaching solutions for businesses in all industries and sector nationwide.

Our team of expert associate trainers are personally selected and trained by Dawn. All our trainers are practitioners. Our Sales Trainers sell and close deals and our Management Trainers manage people and processes. We walk the walk as well as talk the talk!