• Consultancy Support Package

Our consultancy package is the most effective way to achieve your business goals by combining project management, training, coaching and mentoring, either on-site or remotely (or a mixture of both) to suit your operational needs.

Once the goals and desired outcomes are agreed, we provide structure and process whilst supporting and guiding your people. This approach ensures that any agreed actions are managed, followed up and held to account. The proposed consultancy period can be accessed 1 or 2 days per month and is usually for a minimum period of 3 months, depending on the project.

The Consultancy Support Package includes: 

Creation and management of a detailed action and progress plan with outcome markers and deadlines

Email and telephone support on-site in-between the sessions

Provision of all training and coaching materials and tools

Management of personal development and action plans for key people

Regular updates and progress reporting

Consultant Trainer and Coach

The consultancy sessions will be delivered by our award-winning Managing Director and Principal Trainer Dawn Roberts (formerly National Training Manager for BUPA Healthcare, responsible for the training and development of a workforce of 700+ across 3 sites).

Dawn is an inspiring and motivating consultant, speaker, trainer and coach who regularly speaks and presents at business events and writes articles for newspapers and magazines. She has successfully delivered sales and service training to thousands of delegates across the UK.


Dawn helps organisations, teams and individuals to fall in love with their customers, products and processes.

Other ways we can help

We understand the challenges of developing your people whilst managing the day to day running of your operation brings, so we offer a choice of 5 different ways of working with us to make sure that you get the best fit for you.